Taylor Swift fans complain after 123 Miles suspend promotional tickets: ‘It’s a lot of suffering’

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Milene Ramos, from Recife (PE), and Enzo Rodrigues, from Salvador (BA), are some of the fans affected by the suspension of Promo line trips offered by 123 Milhas. Enzo Rodrigues in homage to Taylor Swift’s 13-year career Personal Archive The last few months have been difficult for Taylor Swift’s fans. After facing long queues and dozens of money changers to guarantee a ticket on “The Eras Tour”, part of the so-called “Swifters” were affected by the suspension of travel on the Promo line announced by the agency 123 Milhas. In a note, on Friday (18), the company announced the cancellation of the flexible dates line and said that the measure would affect shipments scheduled between September and December of this year. The indicated period coincides with the singer’s visit to Brazil, which will take the stage on November 18, 19, 24, 25 and 26. 123 Miles: customers have losses after suspension of packages and airline tickets Procon-SP registers a thousand complaints involving travel agencies 123 Miles since Saturday Milena Ramos, resident of Recife (PE), is one of the fans who were affected. For years following the career of the singer who has the most albums at the top of the Billboard list, the English teacher was afraid of not getting new tickets in time. “I’ve never traveled with the company, but I follow many profiles that indicate 123 Miles (…) I was on the bus when I heard about the suspension of the package. At the time, I went into shock. I thought I would lose my money, the show (. ..) Now, I’ve already asked for the voucher and I’m going to buy the tickets directly with an airline”, he said. Milena Ramos bought a promotional package with seven nights at 123 Milhas Personal Archive To g1, the fan also explained that she had bought a promotional package with seven nights, as she would take advantage of the trip to meet friends and get to know Rio de Janeiro. In all, Milena disbursed R$ 2,200.00. However, since she applied for the 123 Miles credit, she has only received three vouchers worth R$731.00. Who was also surprised to have airline tickets suspended was dentistry student Enzo Rodriguez. Together with her boyfriend, the resident of Salvador (BA) had bought four tickets from the Promo line, valued at almost a thousand reais. Unlike Milena, the student stated that he did not get a response from 123 Milhas. Afraid to miss the show and stay in hotels, as soon as he heard about the suspension, he bought new airline tickets. “Before the announcement of the tour, we already wanted to go to Rio. The very good prices caught our attention. I was even surprised at first, but we ended up buying (…) talk to a lawyer to understand what to do”, said Enzo. Enzo Rodrigues had difficulties securing tickets for The Eras Tour Personal Archive In addition to the inconvenience with the travel agency, the fan recalled the perrengues he went through while buying tickets for the tour. Even far from the money changers and the long queues outside the Nilton Santos Allianz Parque stadiums, he dealt with other problems: the lack of electricity and an overloaded system. “Look, being a Taylor fan is a lot of suffering (…) On the day of buying the ticket it was already difficult! I woke up very early and saw that the power was out at home, I went to my boyfriend’s clinic and the internet stopped. In the end, it worked,” he recalled. Suffering on the Web 123 Milhas’ decision reverberated among Internet users. On Twitter, fans of the singer complained and recalled the suffering experienced during the purchase of tickets for “The Eras Tour”. Initial plugin text Initial plugin text Initial plugin text Initial plugin text What does 123 Miles say? According to the statement published on the 123 Milhas website, the measure was taken “due to the persistence of adverse market circumstances”. The company reported that it is fully returning the amounts paid by customers through “vouchers plus monetary correction of 150% of the CDI, above inflation and market interest rates”. According to the travel agency, such vouchers can be used in 123 Milhas products. However, it did not make it clear whether there will be a cash refund for use beyond its services. 123 Miles: See consumer rights

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