Celular Seguro, a government app that aims to prevent theft, will have challenges in fulfilling its purpose; see how it will work

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Scheduled to be launched this Tuesday (19), the tool will allow victims to notify operators and banks at once. But, for the stolen device to be useless to criminals, it will be necessary to expand partnerships, experts say. Celular Seguro, an application with which the government wants to inhibit smartphone theft Reproduction Celular Seguro, a service with which the federal government intends to inhibit smartphone theft, could, initially, help block criminals from accessing the telephone line and applications of banks when notifying third parties about crimes. But it still won’t be able to make the devices “a useless piece of metal” in the hands of criminals, as the Ministry of Justice and Public Security intends. The application and website will allow anyone who has had their cell phone stolen or stolen to notify several institutions at once. They will be launched this Tuesday (19), with the National Telecommunications Agency (Anatel) and banks as partners (see the list at the end of the report). Based on information released by the ministry, g1 listened to experts to understand what can be positive and what the challenges are for the service to have its full intended purpose. Check out the main points raised: 🚨 The proposal is that anyone who registers in advance and has their cell phone stolen, stolen or lost will be able to register an “occurrence” in the app; ↪️ The alert will be sent, at the same time, to telephone operators and banks that participate in the initiative; ⌚ If the idea is fulfilled, the victim will waste less time contacting each institution; ⛔ On the other hand, there is no guarantee of immediate blocking. The association of telephone operators says it takes up to 6 hours to forward the request to the operators and another 1 business day for the line to be blocked. Some participating banks quote immediate blocking, but others have a period of up to half an hour, from receiving the alert made by the app; 📱 Another issue is that the devices will not be completely unusable. To do this, the systems would also need to be blocked, but the main developers, Google (Android) and Apple (iOS), were not named among the partners until this Monday (18). Safe Cell Phone: see what the government app will look like to prevent smartphone theft What do experts say? The technology director of telecommunications company Sage Networks, Thiago Ayub, said that the effort is welcome, but recalled that other initiatives have already been circumvented by criminals. “If similar fraud occurs again, this new initiative will be reduced in effectiveness,” he said. He also highlighted the importance of including cell phone manufacturers and system developers in the government program. “These actions will have a much greater chance of success, whether using another type of non-changeable identification of the device, or preventing the IMEI exchange mechanism [código de identificação do aparelho] which criminals have already demonstrated that they are capable of doing”, he said. The president of the Brazilian Cybersecurity Association, Hiago Kin, warned of possible misunderstandings that the new app could cause. For him, users could get confused and think that the tool blocks cell phones, when, in fact, it only notifies other institutions. In Kin’s opinion, it is necessary to avoid communication failures and monitor possible scams that use the name of Celular Seguro, so as not to cause further harm to users. “The greatest risk to the population is through loopholes to social engineering attacks, such as users being deceived, through false communications that ‘your numbers will be blocked by a government app'”, said Kin. How will it work? Celular Seguro should speed up notifications to third parties on theft, theft and loss of cell phones. This will be done through partnerships between the government and institutions such as Anatel, the Brazilian Federation of Banks (Febraban) and financial institutions. The federal government also plans to expand its partnership with cell phone operators to block the chip – and not just the cell phone – and prevent the receipt of text messages that allow you to recover passwords for social networks, for example. The expansion should be implemented in January 2024, the executive secretary of the Ministry of Justice, Ricardo Cappelli, told g1. He also stated that iFood, Uber, 99, Market Livre and Nubank should also join the program. “The person who stole the device will not be able to use the applications, will not access the banks, will not be able to sell the device,” said Cappelli. “We believe that, by doing this, we will discourage interest in this crime and also in reception.” Who is working with the government? Anatel: coordination between telephone operators and ABR Telecom; ABR Telecom: forwarding to participating operators (Algar Telecom, Claro, Datora Telecom, Emnify Brasil, Sercomtel, Surf Telecom, TIM, Vivo/Telefônica); Febraban: coordination between financial institutions; Banco do Brasil, Banco Inter, Banco Pan, Banco Safra, Bradesco, BTG Pactual, Caixa, Itaú, Santander, Sicoob, Sicredi and XP Investimentos: interruption of access to their applications. Step by step to use the government’s Cellular Insurance app Bárbara Miranda/Arte g1

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