C6 Bank Pix has instability this Friday (5) – 04/05/2024 – Market

The C6 Bank application has been experiencing instability this Friday (5), with digital bank customers reporting that the Pix system is down.

The main complaint is that transfers made on the platform are not reaching the recipients, even though the amount has been debited from the originating account. Still others report that salary payments, scheduled to fall on this fifth working day of the month, did not appear in the balance, and that the Pix area was removed from the application’s home screen.

According to DownDetector, an online services monitoring tool, problems with the digital bank started around 8:50 am this morning, and the peak of complaints was reached at 10:30 am.

“Where’s my money, @C6Bank?! Pix made at 10:07 am and not received yet [11h13]! 5th business day, everyone has bills due today and where’s the money to pay off their commitments?”, wrote an X user, ex-Twitter.

On the social network, customers also report that service channels are unavailable.

C6 Bank’s official profile on X has responded to users with a standard message: “We are already working on making the services available. Please try checking back later.”

Wanted by SheetC6 said that some functions of the application were unstable this morning, but that the situation has now been normalized for most customers.

“Only sending Pix is ​​currently intermittent – ​​and for a small portion of users. The bank’s teams are working to resolve the instability as quickly as possible. All other products and services in the app work normally”, states the official note.