Banks report problems with PIX this Friday; BC says systems work normally

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According to financial institutions, instabilities occurred during the afternoon, but the situation has already been resolved. PIX Núbia Pacheco/g1 Customers from several banks used social media this Friday (5) to complain about problems with payments via PIX. The cases were registered in institutions such as Banco do Brasil, Nubank, Banco Inter, C6 Bank and PicPay. According to financial institutions, there were instabilities in the instant payment service — mainly during the afternoon —, but the problems have already been resolved. Despite the failures, the Central Bank of Brazil (BC), creator of PIX, reported that its systems “are functioning normally”. He also said that he does not comment on individual institutions. The Downdetector platform, which monitors online services, recorded spikes in problems attributed to banks. In the case of C6 Bank, complaints were more concentrated in the morning. The other institutions had peaks in the afternoon. Downdetector website indicates instability in bank services this Friday (5). Reproduction In a note, Banco do Brasil reported that it identified instability in the login of its application and PIX “in part of the afternoon for some customers”. According to the institution, both the mobile phone and the payment system returned to normal operation at the end of the afternoon. Nubank stated that there was temporary instability, which has now been “fully resolved”. Banco Inter also reported that there was “momentary” instability during the afternoon. He also said that, after correction, the service is operating normally. When contacted, PicPay informed that it will not take a position on the matter. C6 Bank, in turn, did not respond until the last update of this report. Understand the difference between automatic PIX and recurring scheduled PIX

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