WhatsApp launches feature that allows you to choose a seat on the plane and reserve a restaurant

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Called Flows, this function allows companies from all sectors to create specific interactions with their customers directly from the messaging application. Demonstration of Flows, a new WhatsApp program that connects companies and people Disclosure – WhatsApp WhatsApp launched this Wednesday (20) Flows, a feature that improves the interaction experience between companies and customers in the messaging application. The announcement was made by Mark Zuckerberg, chief executive of Meta (owner of Facebook, Instagram and WhatsApp), during the Conversations 2023 event, held in Mumbai, India. The feature enables companies across all sectors, such as banks, food delivery services, e-commerce brands, and airlines, to create interactions with their customers. For example, the system allows people to use WhatsApp to check in and choose a seat on the plane, or make a reservation at a restaurant, make appointments, among other things. Everything will be done within the messaging platform without the need to migrate to another application. To achieve this, there will be specific interfaces for each service. (See image below) Which companies are already using the new feature? 🤔 Flows will be available to companies using the WhatsApp Business Platform (API). At the moment, only Banco Pan and Magazine Luiza. The expectation is that the update will soon be accessible to all companies that use the app’s corporate service. During the event, Mark Zuckerberg announced that he will expand the Meta Verified seal to businesses on Instagram, Facebook and WhatsApp. Today, the seal is only granted to some companies. Testing will begin on WhatsApp in the following months. In addition to the seal, the service will give access to more features, such as the use of a business account on different devices by employees. Flows interface, WhatsApp’s new corporate program that allows you to connect companies and people Disclosure – WhatsApp Read also g1’s WhatsApp channel surpasses 1 million participants; see how to enter What’s new on WhatsApp: high definition photos, video messages and greater privacy control Salary of R$38 thousand? See how to enter the workplace security sector Information security on the rise: see how to enter the sector Security on WhatsApp WhatsApp releases new protection against account theft; see how it works Find out how to send photos and videos at once WhatsApp: find out how the function to send disappearing photos and videos works

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