Taylor Swift: Azul, Gol and Latam announce free ticket rescheduling after concert postponement

[ad_1]

See the companies’ rules for rescheduling and how to request a refund for the show postponed to Monday (20). Taylor Swift Stephanie Rodrigues/g1 The airlines Azul, Gol and Latam announced the exemption from charging fees for rescheduling tickets for customers who were impacted by the postponement of singer Taylor Swift’s concert on Saturday (18), in Rio. show was postponed until Monday (20), due to “extreme temperature”. See below for information on refunding ticket prices. For Azul customers: the company informs that it will waive the ticket cancellation fee, leaving the amount in credits for purchasing tickets or waiving the rebooking fee for an Azul flight. The passenger must contact customer service and, after canceling, they must make the purchase again for a new date, according to availability. For Gol Linhas Aéreas customers: the company informs that the customer can cancel the ticket and leave it as a credit with the company, without the need to pay the cancellation fee, and exemption from the rebooking fee for rebooking flights in the next 12 months. For Latam customers: those who had flights scheduled to leave Rio de Janeiro between November 19th and 20th will be able to reschedule them free of charge between November 21st and 26th, depending on availability. Ticket changes can be made through the company’s Contact Center on 4002-5700 (for capital cities) and 0300-570-5700 (other regions), or through the travel agency through which the passenger purchased the ticket. Refund for Saturday’s show The performance that would have taken place on Saturday (18) was postponed until Monday (20). Time for Fun has posted its ticket refund policy on the company’s website. Saturday tickets are valid for Monday’s performance. No extra action is required. For customers who wish to request a ticket refund, they must fill out a form available on the event website requesting a refund from 11:59 pm on Saturday until 6 am on Monday. The company states that the refund request is irreversible and the form can only be filled out once by the purchase holder and by order number. The refund will be made according to the payment channel and method used for the purchase.

[ad_2]

Source link