MJ sends Google and Facebook to remove posts with ‘credit card recall’ scam

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Companies have up to 48 hours to delete fraudulent content with a promise to redeem amounts for using the credit card. Determination is from the National Consumer Secretariat. Person using computer with face hidden Pexels The National Consumer Secretariat (Senacon), an agency of the Ministry of Justice, determined that Google and Facebook remove posts made by users that contain the so-called “credit card recall” scam. The decision was made last Friday (24th) and companies have up to 48 hours, from the notification by Senacon, to remove fraudulent content. If the determined exclusion is not complied with, Google and Facebook will be fined BRL 15,000 per day of non-compliance. TV Globo tries to contact companies. According to the Central Bank, in the posts, scammers claim that people who have used their credit card for a certain time are entitled to redeem part of the amounts spent. Or that the government improperly levied tariffs on operations and that these amounts can be recovered. The goal of scammers is to illegally obtain victims’ bank details for the commission of other crimes. “This is a scam. There is no BC law or rule on recalling credit cards,” says a note from the Central Bank. In addition to the exclusion of content, according to Senacon’s decision, Google and Facebook will have to report on the measures taken in the case. “It is a ‘coup’, a fraudulent ruse undertaken to reach consumers to be deceived with such promises of redeeming values ​​for the use of credit cards”, says a technical note from Senacon. “From consulting the comments released on digital platforms regarding the aforementioned videos and advertising materials, it appears that several consumers were deceived by these ads”, adds the agency. Still according to Senacon, despite the warning made in February by the Central Bank about fraud, “messages from scammers continue to circulate on wide-reaching digital platforms, such as YouTube, putting consumers at risk, especially the most vulnerable, either by age , health, knowledge or social condition”.

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