Suspension of packages by 123 Milhas generates revolt and memes on social networks

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The company informed that it will not issue tickets already contracted for the ‘Promo’ line with shipment expected from September to December 2023. Returns will be made by means of a voucher. Travel agency 123 Milhas suspends packages and issuance of promotional tickets. Reproduction The travel agency 123 Milhas announced this Friday (18) that it will suspend packages and the issuance of tickets from its promotional line. The measure — which will affect trips already booked for the “Promo” line scheduled from September to December 2023 — generated revolt and memes on social networks. The company reported that it is fully refunding the amounts paid by customers. The return will be made in “vouchers plus monetary correction of 150% of the CDI, above inflation and market interest, for the purchase of any tickets, hotels and packages”. According to the agency, these vouchers can be used in 123 Milhas products. In the statement, however, the company did not make it clear whether there will be a cash refund for use beyond its services. See questions and answers about the suspension of packages “This here is unbelievable. We’ve been watching videos for over a year, organizing our trip, dreaming. For them to just arrive and: ‘Gee, it’s not going to work, we’re not going to issue the ticket anymore’ ,” reported one customer. Others compared 123 Milhas to the Hurb agency (formerly Hotel Urbano), which began to face a severe crisis this year, amidst controversy, reservation cancellations and the resignation of the company’s CEO. See the repercussion: Initial plugin text Initial plugin text Initial plugin text Initial plugin text Initial plugin text Initial plugin text Initial plugin text Initial plugin text Initial plugin text

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