Itaú dismisses 80 employees after health plan fraud – 03/21/2023 – Panel SA

Itaú dismissed 80 employees who allegedly used the health plan improperly. According to the bank, there was misconduct by the workers in the request for reimbursement of consultations and procedures.

The layoffs come as health plans make an effort to increase scrutiny against fraud. In October of last year, FenaSaúde (the federation that represents the operators) created a management to increase supervision over the most common dribbles in the use of plans. On the occasion, the entity also submitted to the Public Prosecutor’s Office of São Paulo a criminal notice about a network of shell companies created with the aim of making large-scale fraudulent reimbursement requests against operators, which totaled around R$ 40 million.

After the layoffs at Itaú, the São Paulo Bank Workers Union opened a legal channel for the case and says it will analyze the situation of each worker. According to the union, shortly after the layoffs, the bank also sent an internal email with tips on how to avoid fraud and scams related to the use of the medical plan. Itaú advised employees not to share the login and password of the plan’s service channels and issued a warning about changes in the real purpose of treatments, exams and procedures, especially aesthetic ones, which are not covered by the plan.

“Ethics is a fundamental value for the bank and must guide the conduct of all employees”, said Itaú in a note. The bank did not provide details about the fraud.

Joana Cunha with Paulo Ricardo Martins It is Diego Felix

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