Google’s Mistake With ChatGPT ‘Competitor’ That Caused $100 Billion Stock Losses

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An ad to promote the new Bard software showed that it answers a query incorrectly. Google is looking for ways to reassure people that it’s still ahead in the race for the best artificial intelligence (AI) technology. And so far, the internet giant seems to be giving the wrong answer. An ad designed to showcase the company’s new AI bot showed it incorrectly answering a question. Shares of Alphabet, Google’s parent, fell more than 7% on Wednesday (8/2), which dropped the company’s market value by US$ 100 billion (R$ 520 billion). The bot known as Bard was leaked on Twitter on Monday (6/2). In the announcement, the AI ​​was asked what to tell a nine-year-old about the findings of the James Webb Space Telescope. Bard claimed that the telescope was the first to take pictures of a planet outside the Solar System, when in fact that milestone was taken by the European Very Large Telescope in 2004 — an error quickly noticed by astronomers on social media. “Why didn’t you check this example out before sharing it?” asked Chris Harrison of the University of Newcastle in the UK. Investors were also disappointed by a presentation the company gave about plans to implant artificial intelligence in some products. Google has been under pressure since late last year, when Microsoft-backed OpenAI unveiled new ChatGPT software. He quickly became a viral success for his ease in passing school tests, composing song lyrics and answering other questions. Microsoft said this week that a new version of its Bing search engine, which lagged behind Google for years (Google responds to 90% of Internet searches while Bing only 3%), will use ChatGPT technology from an even more advanced form. While investors have embraced the push for artificial intelligence, skeptics have warned that rushing the technology increases the risks of errors or skewed results, as well as fueling debate over plagiarism issues. A Google spokesperson said the error in the ad highlighted “the importance of a rigorous testing process, something we started this week with the Trusted Tester program.” “We will combine external feedback with our own internal testing to ensure that Bard’s responses meet a high standard of quality and security with respect to real-world information,” company representatives said. Last month, Alphabet, parent company of Google, cut 12,000 jobs – about 6% of the workforce worldwide – amid a wave of layoffs that has hit several tech giants.

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