Find out why WhatsApp stops working on old phones

[ad_1]

Company explains that it reviews operating systems annually and old Android devices and iPhones (iOS) may not have the application working due to operating limitations. Learn why WhatsApp stops working on old cell phones AP Photo/Patrick Sison Every year, WhatsApp reviews the operating systems (software) that will be compatible with its service and informs the new operating requirements. Consequently, this measure means that some old devices no longer have the messaging app working. Although it can be scary, this is a normal procedure and WhatsApp says it informs the user before losing full access ✅ (understand more below). Currently, the service supports Android systems 4.1 or higher, iPhones running iOS 12 or higher, and KaiOS 2.5.0 or later. ⚠️But attention: in the case of Android, from October 24, 2023, WhatsApp will only work on devices with version 5.0 Lollipop and higher, no longer operating on 4.1. Why does it happen? WhatsApp explains that, annually, it checks older Android and iOS (iPhone) software with fewer users. After doing the survey, the application may stop receiving security updates, which is a problem for the user, since the correction of flaws occurs constantly in any application. In addition, old operating systems will not be able to run the new features that WhatsApp will gain. According to the company, this procedure is normal in the “technology sector”. How do I know that my cell phone is no longer compatible? To find out if your cell phone will no longer have the service working, the company recommends the user to enter the WhatsApp Help Center, where there is a note informing the new requirements and the date they are in effect. “If we stop supporting your operating system, we will send you a notification a few times to update your device to continue using WhatsApp”, explains the service. How to check my phone’s operating system On Android, follow this step by step: Open the phone’s “Settings” app; Then tap “About device” and then “Android version”; Finally, check the “Android Version”. On iPhone (iOS), follow this step by step: Tap the “Settings” app; Then click on “General” and “Software Update”; Then check the latest installed version.

[ad_2]

Source link