Debt negotiation: banks end joint effort this Friday – 03/27/2023 – Market

The task force for renegotiating debts carried out by banks and finance companies ends this Friday (31). The action, promoted by Febraban (Brazilian Federation of Banks) in partnership with the Central Bank, Senacon (National Consumer Secretariat) and Procons, began on March 1st.

Customers can negotiate their debts directly with banks and financial institutions, through channels on the internet, telephone and branches, or through the Consumidor.gov.br portal. In this case, you must have a Gov.br platform password of silver or gold level to access the portal.

Renegotiation is possible for credit card debts, payroll loans, overdraft, personal loans and other types, except those with assets as collateral (vehicles, motorcycles, real estate and others).

The mutirão is not available for those who have their installments up to date and want to refinance the amount still to be paid. You have to be unemployed.

The last edition of the mutirão had been held in November 2022. According to Febraban, 2.325 million contracts were renegotiated. The action takes place twice a year, in March and November. The entity stated that it will release a balance sheet after the end of the action.

The most recent data on defaults show that the country has around 65.1 million Brazilians with overdue debts, according to a study by the CNDL (National Confederation of Shopkeepers) and the SPC (Credit Protection Service) carried out in January.

Household debt closed 2022 on a high. A survey by the CNC (National Confederation of Trade in Goods, Services and Tourism) points out that 77.9% of consumers had some debt to mature in December —the fourth consecutive record.

See the conditions offered by banks

Bank of Brazil

• Conditions are negotiated according to the profile of each client. Until Friday (24), there were 27 thousand agreements, which added up to R$ 411 million
• Renegotiations can be done via WhatsApp: (61) 4004-0001 with the hashtag #renegocie, in the Banco do Brasil application, under “Debt Solution”; on the Debt Solutions Portal (bb.com.br/renegocie) and also at branches
• At the same time, the bank carries out the Negotiation BB campaign until April 30th. Customers enjoy discounts ranging from 20% to 95%. The interest rate can be reduced by up to 15% and installments can reach 120 months. Debts that are being collected in court can also be renegotiated. The channels are WhatsApp, application, branches, relationship center (4004-0001 in capitals and 0800-729-0001 in other cities) and internet banking

Itau

• Offers rates from 0.5% per month, payment of the first installment for up to 60 days, in addition to discounts and installments
• There is the option of paying in installments with a down payment (the higher the down payment paid by the customer, the better the conditions of the proposal) and special discounts for those who pay off the debt at once
• Negotiations are made through the Itaú application; by WhatsApp, at number (11) 4004-1144 (business account verified by WhatsApp); and on the website, in addition to post offices and other bank service channels

Caixa Econômica Federal

• Caixa offers special conditions for trading in cash at a discount, but there are also installment options of up to 96 months, depending on the situation of each contract.
• Homeownership debts can also be renegotiated at Caixa
• It is possible to close an agreement on the websites Caixa Negociar (www.caixa.gov.br/negociar) and Negotiate Debts (www.negociardividas.caixa.gov.br); in the Caixa Housing app; by telephone, at numbers 4004-0104 (capital cities) and 0800-1040104 (other regions); and by WhatsApp, at 0800-1040104

Bradesco

• Bradesco analyzes each client on a case-by-case basis to offer the most suitable option
• The renegotiation is through the Consumidor.gov.br platform, at the banco.bradesco/dívidas portal, at the bank’s branches or on other digital channels, such as the app, for example
• The mutirão serves only customers with overdue debts; the others, who are having difficulty paying off future installments, are not attended to

Santander

• For individuals, there are offers with and without admission, flexible rates (which were not informed) and discounts of up to 90%
• Payment can be made in up to 120 installments
• The renegotiation offers depend on the profile of each client, but there are special conditions for those who opt for the mutirão
• The renegotiation can be done by telephone, at 4004-3535 (for capitals and metropolitan regions) and 0800-7023535 (other localities); Open from Monday to Friday, from 8:00 am to 9:00 pm, and Saturday, from 9:00 am to 4:00 pm
• There are also the websites www.santander.com.br/renegociacao and www.negociemais.santanderfinanciamentos.com.br
• Negotiations also take place via WhatsApp 4004-9090

Mercantile

• The customer must send the renegotiation request through the Consumidor.gov.br platform
• After the request, Mercantil will forward the request to the responsible management area, which will present a debt negotiation proposal

Know how to close the deal

Before closing the deal on the mutirão, you need to know the amount of the debt and evaluate the conditions being proposed by the bank or finance company. Check out the tips:

1. DO THE ACCOUNTS TO UNDERSTAND YOUR DEBT

• Make a list of all overdue bills and installments, with their respective amounts
• Put at the top of the list those that you need to pay off first, because they are essential to give you back your purchasing power or because they have very high interest rates, such as credit card or overdraft
• Then, you need to know how much you will have available each month to pay the negotiated amounts, considering the other expenses you already have

2. NEGOTIATE WITH CREDITORS

• Understand how the negotiation is going: What is the percentage of discount on the total debt? If I pay in cash, is there a bigger discount? If you pay in installments, how much is the interest?
• Define a goal, the amount you can afford and make counterpoints
• If you still have doubts, print the negotiation proposal, talk to the family and, only after reaching a conclusion, close the agreement

3. ORGANIZE YOURSELF NOT TO CONTINUE OWNING

• When closing the deal, know that you have to stick to it until the end, so negotiate only amounts you can pay with the income you already have
• To ensure that you no longer have negative debts in your name, bet on financial planning, balance your monthly earnings and expenses
• Make a spreadsheet and involve the whole family in this control and in the effort to save

_{Source: Serasa Educa}