Artificial intelligence brings positive change to bars and restaurants %%page%%

The arrival of artificial intelligence is still too recent to measure its impact, but experts point out that AI can be as revolutionary as the internet. This is the subject of the FoodCo Newsletter. of this week. Economist João Ricardo Tonin brought five positive points of the incorporation of AI in bars and restaurants.

First, communication with customers will be optimized. In addition to assisting in the composition of images for social networks, artificial intelligence can use spoken and written communication to fulfill requests. Supply management will also become easier, as AI allows for accurate monitoring of inventory and expiration dates. Purchasing can also be automated if intelligence is associated with vendor applications.

Customer service should also be facilitated. Waiters are often overwhelmed by doubts about the menu and how the house works, which is not a problem for the AI. Based on the information provided by the customer, the AI ​​can also provide personalized recommendations. The team’s productivity will be more efficient, since software they can monitor average attendances and response times, in addition to supervising food preparation through image analysis.

“While some of these innovations may seem far off, many of them are already in use in multiple locations. It is recommended to remain calm and stay informed about the matter from now on. Using AI with discernment is crucial, always evaluating the balance between cost and benefit when considering the adoption of services with embedded AI”, concludes the economist.

The FoodCo. with the complete and audio analysis of the economist João Ricardo Tonin is an exclusive weekly content for the platform’s subscribers. FoodCo. is the largest community of bar and restaurant owners in Brazil. There are more than 13,000 entrepreneurs in the sector gathered in a network of knowledge and networking, with access to essential content for those who undertake food outside the home.