Amounts receivable: queries add up to 15 million in 3 days – 03/03/2023 – Market

Queries to the system of amounts receivable from the Central Bank add up to 15 million in three days, according to the BC’s balance sheet. Since Tuesday (28), citizens can check on the website valorareceber.bcb.gov.br if they have any money forgotten in banks and financial institutions.

It is necessary to inform the CPF, for consultations of individuals, or the CNPJ, for legal entities. The date of birth or opening of the company is also required. The release of money will begin at 10 am on Tuesday (7).

Of the total queries, 4 million resulted in the right to withdraw the forgotten money and 11 million had no receivables. At this stage, money will be released to those who did not withdraw in the first round, in 2022, and to heirs of deceased persons who have values.

Where Brazilians forgot money

Institution	Values	Beneficiaries
Banks	BRL 3,187,355,784.83	28,308,773
consortium administrators	BRL 2,149,913,448.90	8,901,738
cooperatives	BRL 602,764,641.30	2,437,485
payment institutions	BRL 96,135,472.69	1,733,340
financial	BRL 40,286,992.88	3,078,240
brokers and distributors	BRL 9,464,761.52	11,791
Others	BRL 1,920,882.18	192

How to get access to forgotten money

To request the money from the bank or finance company, you will need to access the website valorareceber.bcb.gov.br from 10 am on Tuesday. Before, however, the citizen needs to make the consultation. On the 7th, when opening the page, you will need to click on “Access SVR”. To receive the amount, the client must have a silver or gold level account in the Gov.br system.

How to check receivables

The only website where citizens can consult and find out how to request the return of their values, their company or people who have died is valorareceber.bcb.gov.br.

• Access the website and click on “Check if you have amounts to be received”
• Inform the type of document, whether it is CPF or CNPJ
• Enter your date of birth or the date of the person who died, for consultation with individuals, or the opening of the company, for legal entities
• Click “Consult”
• The only information available will be whether or not there are receivables; the total will only be released on Tuesday (7), from 10 am

HOW TO REQUEST THE FORGOTTEN MONEY

1. On the receivables page, go to “Access the SVR”
2. Afterwards, log in with your gov.br Account; Individuals need to have a silver or gold level to access the system
3. Go to “My Receivables”
4. Read carefully and then accept the “Term of Science”
5. The system will display data such as values, name of the debtor institution and other information
6. If the system indicates the option “Request this way”, you will need to select one of your Pix keys and enter your personal data (keep the protocol number)
7. If the system offers the Request option here, but does not present the possibility of informing the Pix key, contact the financial institution by telephone or by email informed to arrange the return method

WHAT WILL APPEAR WHEN PERFORMING THE CONSULTATION:

• the amount to be received
• the name and contact details of the institution that must return the amount
• the origin (type) of the receivable amount
• more information about the amount to be received, when applicable

MAJORITY HAS THE RIGHT TO RECEIVE UP TO BRL 10

The second phase of release of receivables should again frustrate those who have forgotten money. Of the total of 40.9 million Brazilians entitled to redeem some amount, 29.3 million will receive up to R$10. Only 643,000 will be entitled to amounts above R$1,000.

HOW WILL THE FORGOTTEN MONEY BE PAID

Financial institutions will have up to 12 business days to return the amounts if the citizen has a Pix key and requests the amounts through this option. Anyone applying directly to the bank or finance company may have to wait longer, because, in this case, there is no 12-day deadline.

If you prefer, you can create a Pix key and then go back to the receivables system to make the deposit request. Even if you indicated the Pix key, the institution can return the amount by TED or DOC to the selected Pix key account.

In addition, banks or finance companies may contact you by phone or email indicated by you to confirm your identity or clarify doubts about the form of return. This is a procedure for your safety and that of the institution.

The Central Bank’s guidance, however, is not to provide any of your passwords to telephone attendants. If any data of this type is requested, refuse and contact the institution.

If the system does not offer the option to redeem the amounts, contact the bank or finance company directly by telephone or email informed by it.