‘Forgotten money’: with less than 5% redeemed, R$ 5.7 billion remain available, says Central Bank

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System for requesting amounts has been active for a week. The highest amount withdrawn by a single person was R$750,000, on March 8. Real banknotes and coins. Natalia Filippin/G1 Withdrawals of money forgotten in financial institutions add up to R$ 285.1 million in one week, informed the Central Bank of Brazil this Tuesday (14). Despite being expressive, the figure represents only 4.8% of the R$ 6 billion in amounts to be redeemed initially announced by the institution. So far, 4.2 million individuals and companies have requested the return of funds through the Receivable Value System (SVR), according to a partial BC balance sheet. The highest amount withdrawn by an individual was almost R$ 750,000, on March 8th. Per legal entity, the highest redemption was R$ 252.3 thousand, on the same day. According to BC, the SVR will remain open to everyone, without scheduled interruptions, for the redemption of values ​​in the financial system. “Regardless of the amount, the resource belongs to the citizen and must be returned to him,” he said in a note. In all, 38 million individuals and 2 million companies have around BRL 6 billion to redeem. The forgotten money initial consultation page has been active since February 28th. The withdrawal system has been online since last Tuesday (7). See highlights from the first week below. Queue for redemptions The virtual queue for withdrawals of forgotten money reached 300,000 people on the first morning, shortly after the release of the system. The estimated waiting time for access to the SVR, from the Central Bank of Brazil, reached two hours, and users faced instabilities to request the values. At times, the site instructed the user to come back later. System congestion was much less in the following days. Memes on social networks The long queues generated jokes on the internet. “I got in line for this business of receivables from the central bank and there are more than 200,000 people in front of me, look only when it’s my turn and tell them that I’m going to receive 5 reais”, wrote one of the users. A situation similar to that of day laborer Erica Santos Ferreira, 37 years old. Eager to find out the amount and make the transfer, she told g1 about her frustration when she was faced with only R$ 0.01 to redeem. “I stood in line for an hour and, to my surprise, I only had one penny. I thought the amount wasn’t that big, but a penny is a bit of a joke”, says Erica. The ‘lucky ones’ Businessman Samuel Mendes, 39 years old, found the highest value among the characters located by g1: R$ 4,267.45. More curious: he revealed that in the first edition of the SVR, last year, he found the sum of R$ 1.91. He returned to SVR after being alerted by friends that a new consultation would be released. “I had forgotten about a consortium that I had bought and given up on, more than five years ago. The amount paid would only be refunded at the end of the group. And now, I’m happy with this news. I’m going to invest in my office that I’m renovating after the pandemic,” says Samuel. Carioca Pedro Delforge, 26 years old, is another “lucky one”. He told g1 that he was taken by surprise with almost R$ 3 thousand to redeem. Delforge was the first to be located by the report among the 643,105 people who have more than R$ 1 thousand to receive — which represents 1.37% of the total mapped by the Central Bank. “I joined the system out of conscience. I thought I had about 10 cents, but I had R$3,000,” he said. Highest amount requested A single individual withdrew almost BRL 750,000 on March 8, the second day after the release of the Central Bank system. The amount surpassed the highest figure requested so far, R$ 328 thousand, on Tuesday (7). In the first three days of redemptions, the three largest withdrawals by individuals totaled almost R$ 1.4 million, informed the BC. Haven’t redeemed your money yet? Check out the step-by-step If you’ve already confirmed that you have funds to receive (see how to do it), pay attention to the next step, which is the money transfer request. Before the step by step, it is important to point out that, via the Central Bank system, the amounts will only be released to those who provide a PIX key for the return. If you do not have a registered key, you will need to contact the institution to agree on how to receive it. Another option is to create a key and return to the system to make the request. 1 – It doesn’t hurt to reinforce: the first step is to know if you have amounts to receive. This is done through the page www.valoresareceber.bcb.gov.br. The BC points out that this is the only site available for consultation. The BC system is the only one available for consultation. Reproduction/Central Bank 2 – After clicking on the button in the image above, you will be forwarded to public consultation. At this stage, you must fill in the fields with CPF and date of birth. In the case of companies, the search is made by CNPJ and date of opening of the business. First step is to know if you have money to redeem. Reproduction/Central Bank If you have amounts to be received, the screen will indicate the third step. Otherwise, the system will suggest a new query at another time, after possible updates of data forwarded by institutions to the BC. 3 – Confirmed that there is money to redeem, you will be forwarded to a new SVR page. According to BC, this system is similar to buying tickets. That is, if there are simultaneous accesses above capacity, you will be in a virtual waiting room waiting for your turn. BC will have a ‘waiting room’ in case the system is overloaded. Reproduction/Central Bank 4 – Next, you need to login with the gov.br account. It does not have? Know how to create one. Creating a gov.br account is free. Registration can be done through the following ways: Website Access (App gov.br (iOS link or Android link) A gov.br account is required to redeem ‘forgotten money’. Reproduction/Central Bank 5 – At this stage, you will be forwarded to the amount to be received, whether an individual or legal entity. The page also takes you to query deceased persons. The fifth step will lead to the query of amounts to be received. Reproduction/Central Bank 6 – You will need to accept the Term of Acknowledgment to proceed in the system. Yes need to select the box below and click on “confirm” User will have to accept the Term of Acknowledgment Reproduction/Central Bank 7 – The next screen will bring the following information: amount to be received, name and data of the institution that must return the amount; origin (type) of the amount to be received; additional information, when applicable. On this page, it will also be possible to access the data and directly request the return to the financial institution. 8 – The last step is the request for the return of the s values. Click the “request here” button and follow the directions indicated. Then select one of your PIX keys and, if you wish, enter your personal data. In that case, the institution will return the amount via PIX within 12 working days of the request. The “request this way” button will only appear, however, if the institution where you have forgotten money has signed an adhesion term with the Central Bank. Otherwise, the redemption will not be made directly by the BC system. The system will only inform the amount to be received and in which institution that resource is. In this case, a message will appear informing official contacts (email and telephone) so that you can contact the institution directly and arrange the return method. Do you have forgotten money? Learn how to query the Central Bank Check below for answers to the following questions: Is there anything new this year? Is it possible to generate a voucher to take loans? When will the money be paid? How not to fall for scams Is there anything new this year? In addition to values ​​forgotten in checking accounts, savings accounts, credit unions, consortia and tariffs and loans, the Central Bank system now shows values ​​originating from payment accounts, securities brokerages. This year, there is also a virtual waiting room, which remains open indefinitely, to request withdrawals. That is: there will be no need to schedule, as last year. READ ALSO BC reopens queries to BRL 6 billion forgotten in banks Central Bank system has 15 million queries in three days More than half a million people have more than BRL 1,000 to receive What happens if I don’t redeem the ‘forgotten money’? According to the BC, the system also gained more transparency for those who have a joint account. If one of the holders requests the withdrawal of forgotten money, the other, when entering the system, will be able to see the request information: amount, date and CPF of the person who requested it. The consultation of deceased person’s values ​​gained access to heirs, executors, administrators or legal representatives, and will inform the contact details of the institution responsible for the value and the value range. Is it possible to generate a voucher to take loans? Yes. By accessing the Receivable Values ​​System (SVR), starting this Tuesday (10), you will be able to generate a receipt. The document is generated with a protocol number and the corresponding amount that can be withdrawn and can be used as evidence for a creditor. When will the money be paid? According to the Central Bank, the return period is up to 12 working days, if you requested your amount through the SVR, clicking on “Request for here”, and indicated a PIX key. In cases directly arranged with the corresponding financial institution, there is no defined deadline. How not to fall for scams According to the BC website, the best way to protect yourself is: Do not make any kind of payment to access values: all the services of Valores Receivable are completely free. Do not click on links that indicate confirmation of personal data: BC does not send links or contact you to deal with receivables or to confirm your personal data. Only the institution that appears in the Receivables System can contact you and it will never ask for your password. Do not click on suspicious links sent via email, SMS, WhatsApp or Telegram. The only site to find information about receivables is valuesareceber.bcb.gov.br

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